Our Organization

Sales & Marketing

ThermprocessStand
In the picture our stand in Thermprocess fair 2015

Our sales office, thanks to many years of expertise of its employees, is able to reply adequately to any kind of request,  also with the aid of our subsidiaries and agents.

Our sales process is organized according to the type of request.

For complex technological solutions and plants it includes:
•Preliminary analysis of the customer’s requirements
•Diagnosis and immediate proposal of solutions via quotation with preliminary drawings
•Development of the final project in conjunction with the technical department

For catalogue products and spare parts:
•Selection , customization, sizing of the product.
•Immediate identification of price and availability
•Punctual and efficient order processing and monitoring.

The aim of our marketing activity is to understand your needs and inform you about our technological innovations. For this we use various communication channels like international tradeshows, our website, mailing lists, questionnaires, documentation and of course, constant direct exchange of information

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